Privacy Policy

Last updated: 24/07/2024
Effective Date: 24/07/2024

This Privacy Policy describes the policies of Capifid SA, Via Bossi 50, Chiasso (TI) 6830, Switzerland, e-mail: info@capifid.com, phone: +41 (0)916955080 on the collection, use and disclosure of your information that we collect when you use our website (www.capifid.com). (the ‘Service’) in accordance with the principles prescribed by the regulations applicable in the individual case, in particular the Federal Data Protection Act of 25.09.2020 (DPA), in force as of 1.09.2023, and the European Regulation No. 2016/679 (General Data Protection Regulation or GDPR). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the collection, use and disclosure of your information in accordance with this Privacy Policy, please do not access or use the Service.

 

  • What information we collect

    We will collect and process the following personal information about you:
    – First name and Last name
    – Email address
    – Phone number

 

  • How we use your information

    We will use the information we collect about you for the following purposes:
    – Support

    If we wish to use your information for any other purpose, we will ask you for your consent and purpose, we will ask you for your consent and use your information only and use your information only after we have received your consent and, therefore, only for the purpose or purposes for which consent has been given, unless we are required to do otherwise by law.

 

  • How we share your information

    We will not transfer your personal information to third parties without seeking your consent, except in limited circumstances as described below:
    – Analytics

    We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it longer than is necessary for the fulfillment of that purpose.

    We may also disclose your personal information for the following: (1) to comply with any law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates the rights of third parties. If the Service or our company merges with or is acquired by another company, your information will be one of the assets transferred to the new owner.

 

  • Retention of your information

    We will retain your personal information with us from 90 days to 2 years after you terminate your account or as long as necessary to fulfill the purposes for which it was collected, as specified in this Privacy Policy. We may need to retain certain information for longer periods, such as data retention/reporting in accordance with applicable law or for other legitimate reasons such as enforcement of legal rights, fraud prevention, etc. Residual anonymous and aggregate information, which does not identify you (directly or indirectly), may be stored indefinitely.

 

  • User rights

    Depending on the applicable law, you may have a right of access, rectification or deletion of your personal data or receive a copy of your personal data, limit or object to the active processing of your data, ask us to share (bring) your personal data to another entity, withdraw the consent you have given us to process your data, the right to lodge a complaint with a legal authority and other rights that may be relevant under applicable law. To exercise these rights, you may write to us at info@capifid.com. We will respond to your request in accordance with applicable laws.

    Please note that if you do not allow us to collect or process the requested personal information or consent to process it for the requested purposes, you may not be able to access or use the services for which the information was requested.

 

  • Cookie etc.

    To learn more about how we use them and your choices regarding these tracking technologies, please see our Cookie Policy.

 

  • Security

    The security of your information is important to and we will use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, due to the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

 

  • Complaint / Data Protection Officer

    If you have any questions or concerns regarding the processing of your information available with us, you can send an e-mail to our data protection officer at Capifid SA, Via Bossi 50, Chiasso (TI) Switzerland, e-mail: info@capifid.com. We will deal with your concerns in accordance with applicable law.